When someone you love has changed: dementia, addiction or illness
You can miss someone who is still in the room. That grief is real, and you deserve support with it.
By the numbers
How many families live with a loved one who has changed.
Dementia
Substance use
Grieving someone who is still here
When the person is present, but parts of who they were seem gone.
Family therapist Dr. Pauline Boss calls this “psychological absence with physical presence”. The person is with you, but their memory, personality or way of relating has changed. Examples include dementia, brain injury, addiction, depression and chronic illness.
Because the person hasn’t died, there is no funeral and few people notice your grief. Many caregivers say this uncertainty, more than the illness itself, is their biggest source of stress.
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With dementia, memory loss can come and go. With addiction, the person you know may seem to return in sober or calm times, then slip away again. Each swing can bring new hope and new grief.
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Caregivers may lose the relationship as it was, shared activities, companionship and their own free time, all while the person is still alive.
Losses people name
- A partner to make decisions with
- Conversations about the past
- Plans for retirement or travel
- Someone who looked after you
- Trust that they will be okay
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Boss suggests naming the problem: this is ambiguous loss, caused by the illness, not by you or the person you love.
When it’s dementia
Grieving step by step as memory and personality change.
As dementia changes the person you know, grief can show up as denial, anger, guilt or sadness. These feelings don’t come in a set order, and they can return as the disease moves into new stages.
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It can feel like a second loss. Their brain is changing, but their love for you was real, and your love for them still is.
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The Alzheimer’s Association encourages caregivers to acknowledge all their feelings, including love and anger at the same time.
Anger and guilt are normal. Try not to act on them in ways that hurt anyone, and talk them through with a counselor or another caregiver.
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A partner may feel neither married nor single. An adult child may grieve the parent who used to care for them. Both are forms of ambiguous loss.
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Boss discusses her six resilience guidelines in a family-friendly way in her book Loving Someone Who Has Dementia.
When it’s addiction
Grieving the person they were, while hoping for who they can be.
Addiction can make someone you love seem like a different person. You may grieve their old self, the trust you had, and the future you pictured, while still hoping for recovery.
Stigma makes this harder. Many people still see substance use problems as a moral failing rather than a health condition, which can leave families feeling ashamed and alone.
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Both/and thinking can help: “I hope he gets well, and I grieve what addiction has taken from us.” Holding both takes away the pressure to pick one.
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Boss’s idea of “adjusting mastery” means easing the urge to control what can’t be controlled, and putting your energy where it can help.
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The National Institute on Alcohol Abuse and Alcoholism lists Al-Anon (and Alateen for younger family members), peer-led groups for people affected by someone else’s drinking, and SMART Recovery Family & Friends, a skills-based program with in-person and online meetings.
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The CDC uses person-first wording, like “people who use drugs”, which puts the person before the condition.
Try
- “My sister is in recovery”
- “My son has a substance use problem”
- “She is a person who uses drugs, and I love her”
When it’s brain injury or serious illness
After an injury, or with long-term mental or physical illness.
Traumatic brain injury, depression and chronic illness can all change how someone thinks, feels or relates to you. Boss names each of these as possible sources of ambiguous loss.
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Families often feel grateful that the person lived, and sad about what changed. Both feelings belong.
The Brain Injury Association of America runs a National Brain Injury Information Center at 1-800-444-6443. It is an information line, not a crisis line.
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When someone lives with serious depression, psychosis or another long-term condition, families can grieve the plans and closeness they hoped for, while still loving and hoping.
The NAMI HelpLine (1-800-950-6264, or text “NAMI” to 62640) offers information and support for families, weekdays 10 a.m. to 10 p.m. ET.
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A partner who used to hike may now rest most of the day. You can miss the old routines without blaming the person who is ill.
Mixed feelings are normal
Love, anger, guilt, relief and wishing it would end can all show up.
Boss calls this “normalizing ambivalence”: accepting that mixed feelings are expected when a loss is unclear. Having a hard thought doesn’t make you a bad person.
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Anger is a normal part of grief. Talking it through can stop it from spilling out at the person you care for.
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Guilt often follows normal human limits. Setting realistic expectations for yourself is part of good care, not selfishness.
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Many caregivers have this thought and feel ashamed of it. It is usually a wish for the suffering and uncertainty to end, not a wish to lose the person.
Connecting with who is still there
New ways to be close, and new shapes for hope.
Boss describes “revising attachment”: finding a new way to stay connected, holding on to what you still have while letting go of what is no longer possible.
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A smile, a song they still know, a calm afternoon: these moments count, even if tomorrow is harder.
Ideas
- Look at old photos together
- Play music they loved
- Sit together outside
- Share a simple task, like folding laundry
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Hope can move to small, reachable things. Planning activities with clear outcomes, like a dinner with a friend or a hobby, can balance the uncertainty.
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Writing down stories, recording their voice or keeping their recipes can keep the fuller person close, even as things change.
Family roles and sharing the load
Talk about who does what, and build your care team.
When someone changes, roles in the family shift. Boss suggests talking openly about who does what, questioning unspoken rules about who is “allowed” to help, and including children and teens.
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A simple written plan for who helps when, including time off and respite, protects the main caregiver from burning out.
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Keep rituals, but fit them to what is possible now. Younger family members can help come up with ideas.
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Things you might say
- “Grandpa’s illness makes him forget. It isn’t about you.”
- “Mom is sick with addiction. It’s not your job to fix it.”
- “You can still love him and feel upset.”
Looking after yourself
Your health matters too. Support is not a luxury.
Ideas from the Alzheimer’s Association
- Accept help when it is offered
- Join a support group, in person or online
- Look after your body, mind and feelings
- Set realistic expectations for yourself
- Stay connected with friends and things you enjoy
- Talk with someone you trust, or a grief counselor
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Decisions stalling, tasks piling up, fading friendships and growing family conflict can all be signs the stress has become too much.
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A hobby, a walk or a weekly call with a friend can remind you that you are a person with your own needs, as well as a caregiver.
When and where to get help
Signs to reach out, and helplines in the U.S. and beyond.
Get professional help if you feel low, hopeless or physically unwell, rely heavily on alcohol or drugs, have ongoing family conflict, stop caring for yourself, or have thoughts of harming yourself or the person you care for.
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Free, confidential support by call, text or chat at 988lifeline.org.
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A trained volunteer will text with you, free and confidential.
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Free information and emotional support for anyone affected by dementia.
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Treatment referrals and information for people with substance use or mental health conditions, and their families.
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Information and support about mental illness, weekdays 10 a.m. to 10 p.m. ET. Not a crisis line.
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The National Brain Injury Information Center can point families to resources. It is not a crisis line.
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Find A Helpline and the International Association for Suicide Prevention list support lines worldwide.
📝 Worksheets for this guide
Fill these in privately in the app. Your answers stay on your phone.
Sources
- Ambiguous Loss (Dr. Pauline Boss). Frequently Asked Questions about ambiguous loss
- Ambiguous Loss (Dr. Pauline Boss). Origins and history of ambiguous loss
- Family Caregiver Alliance. Caregiving and Ambiguous Loss (Pauline Boss)
- Alzheimer’s Association (2026). 2026 Alzheimer’s Disease Facts and Figures
- Alzheimer’s Association. Grief and loss as Alzheimer’s progresses
- Idaho Commission on Aging. Alzheimer’s Association 24/7 helpline 800.272.3900
- Centers for Disease Control and Prevention (CDC). Stigma Reduction
- National Institute on Alcohol Abuse and Alcoholism (NIAAA) Alcohol Treatment Navigator. Caretaker support resources
- Al-Anon Family Groups. Al-Anon Family Groups
- SMART Recovery. SMART Recovery Family & Friends
- Substance Abuse and Mental Health Services Administration (SAMHSA). SAMHSA’s National Helpline
- USAGov. Find help for substance abuse
- Brain Injury Association of America. Contact the National Brain Injury Information Center
- Centers for Disease Control and Prevention (CDC). Traumatic Brain Injury: Where to get help
- National Alliance on Mental Illness (NAMI). NAMI HelpLine
- Centers for Disease Control and Prevention (CDC). How Right Now: Get help
- 988 Suicide & Crisis Lifeline. 988 Suicide & Crisis Lifeline
- Substance Abuse and Mental Health Services Administration (SAMHSA). 988 Suicide & Crisis Lifeline
- Crisis Text Line. Crisis Text Line
- Substance Abuse and Mental Health Services Administration (SAMHSA). Crisis Text Line (Behavioral Health Information Services listing)
- ThroughLine (public service directory). Find A Helpline
- International Association for Suicide Prevention (IASP). If you’re in crisis, help is available right now
This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

