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AI scams, deepfakes & misinformation

Being fooled by a fake is not a sign of weakness. A few calm checks can protect you and the people you love.

⏱ 4 min read📑 10 sections📚 22 sources✅ Reviewed October 2026

By the numbers

Scams, fakes and false health claims, in numbers.

Scams (U.S.)

$12.5 billionlost to fraud was reported by U.S. consumers in 2024, up 25% from the year before (FTC).
2.6 millionpeople reported fraud to the FTC in 2024. Imposter scams were the most commonly reported kind.
$2.95 billionwas lost to imposter scams in 2024, second only to investment scams ($5.7 billion).
38%of people who reported fraud in 2024 lost money, up from 27% in 2023.

Health misinformation

88%of answers were health disinformation when researchers told five AI models to give false health advice (2025 study).
102 postsfull of health disinformation were made with one public AI tool in about an hour, by researchers with no special skills (2024 study).

How AI is used to trick people

Fake messages, photos, voices and videos.

AI can copy faces and voices. That makes new kinds of harm possible: fake sexual images, cloned voices asking for money, and harassment that feels very real. These experiences can cause real fear, shame and distress.

The FBI warns that criminals use AI to run scams at a bigger scale and make them more believable. AI can also fix the spelling and grammar mistakes that used to give scams away.

✉️ Fake messages and profilesLots of fake accounts, polished messages, in any language.
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Scammers use AI to create many fake social media profiles, write messages quickly, and translate them smoothly. Some fake investment websites even have AI chatbots that steer visitors toward harmful links.

Good grammar no longer means a message is genuine.
📸 Fake photos and IDsRealistic faces, documents and “proof”.
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AI can make realistic profile photos, fake IDs, fake celebrity endorsements, and images of disasters used to ask for fake donations.

Before you trust a photo

  • Look for odd hands, teeth, eyes or shadows
  • Be wary of anyone who only shares photos but never meets
  • Check charities through official sources before giving
🎙️ Cloned voicesA familiar voice asking for urgent help.
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Scammers can clone the voice of a relative to ask for emergency money, or to pretend to be someone in order to get into bank accounts.

See “Voice-cloning and impersonation scams” for what to do.
🎬 Fake videosLive video calls and clips that aren’t real.
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Criminals use AI video in live chats to pose as company bosses or officials, to make an online contact seem real, and to make fake promotional videos for investment scams.

Voice-cloning and impersonation scams

“Mom, I’m in trouble, send money.” What to do.

Imposter scams, where someone pretends to be a person or organization you trust, were the most commonly reported scam in the U.S. in 2024. AI makes these fakes more convincing.

📞 Voice-cloning scams“Mom, I’m in trouble, send money.”
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The FTC warns that scammers can clone a loved one’s voice from a short clip posted online, then call pretending to be in an emergency and ask for money.

What to do

  • Don’t trust the voice alone. Hang up and call the person on a number you know
  • If you can’t reach them, check with other family or friends
  • Be wary of requests for wire transfers, cryptocurrency or gift cards
  • Report it at ReportFraud.ftc.gov
Agree on a family “safe word” to use in a real emergency.
🔑 A family secret wordA simple check that a cloned voice can’t pass.
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The FBI suggests creating a secret word or phrase with your family to confirm who is really calling. Listen closely to tone and word choice, too.

Set it up

  1. Choose a word or phrase that isn’t posted online
  2. Share it in person, not by text or social media
  3. Agree that anyone asking for urgent money must say it
  4. Practice once, so it feels natural
Write it into the “Our scam safety plan” worksheet (keep the word itself private).
🏢 Fake bosses, banks and officialsHang up, then call back on a number you know.
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Scammers may pretend to be a manager, a bank or a government official, sometimes on video. The FBI advises hanging up and calling the organization directly on a number you know is real.

Warning signs

  • Pressure to act right now
  • Requests to keep it secret
  • Payment by wire, cryptocurrency or gift cards
  • Requests for passwords or account details
💔 Romance and investment scamsAn online friend who is never quite real.
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Scammers send AI-made photos and videos to convince people they are talking to a real person, and use AI to build fake investment sites. Investment scams had the highest reported losses in 2024.

Protect yourself

  • Never send money or crypto to someone you have only met online
  • Don’t share sensitive information with people you’ve met only online or by phone
  • Keep your social media private, and limit how much of your face and voice is public

Deepfakes: spotting fakes and getting help

How to look twice, and where to turn if you’re targeted.

A deepfake is a fake image, voice or video made with AI to look like a real person. Some are used for scams or false news. Others are used to harass or shame people.

👁️ How to look twiceSmall glitches can give fakes away, but not always.
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Things to check

  • Distorted hands or fingers
  • Odd teeth, eyes or faces
  • Unnatural movement or lip-sync
  • A voice whose tone or word choice feels off
Fakes keep getting better. If something is urgent, emotional or shocking, check it through another trusted source before you act or share.
📰 Fake news and shocking clipsPause before you share.
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AI images of disasters or conflicts can be used to stir up emotion, ask for fake donations or move markets.

Before sharing

  • Check whether trusted news or official sources report it
  • Look for the original source, not a repost
  • Notice if it is designed to make you angry or afraid
🖼️ Fake intimate imagesHelp exists, and the law is changing.
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Since May 19, 2026, the FTC has been enforcing the TAKE IT DOWN Act. Covered platforms must remove intimate images shared without consent within 48 hours of a valid request. You can report platforms that don’t act at TakeItDown.ftc.gov.

For step-by-step help with fake intimate images and sextortion, including what to do and who to contact, see the Online safety & exploitation guide.

AI and health misinformation

How false health claims spread faster with AI, and how to spot them.

AI can be wrong by accident, and it can also be misused on purpose. In a 2025 study, researchers instructed five AI models to give false health answers in a confident, scientific tone. 88% of the answers were health disinformation, including claims that vaccines cause autism and that diets cure cancer.

In another test, researchers with no special skills used one public AI tool to create 102 blog posts full of vaccine and vaping disinformation in about an hour, complete with fake patient and clinician stories and scientific-looking references.

Red flags in AI health content

  • A miracle cure or a promise that sounds too good to be true
  • Advice to stop or avoid care from your clinical provider
  • Fake-looking “studies” or quotes from experts you can’t find
  • Pressure to buy something or act fast
  • A diagnosis based on a short list of signs
Use the “Before I act on AI health advice” checklist before making a decision, and the “Fact-check an AI answer” worksheet to compare an answer with trusted sources.

How to fact-check an AI answer

Simple steps before you trust, act or share.

AI can “hallucinate”, which means it can invent facts, studies or advice that are not real. It often sounds clear and confident, which makes wrong answers easy to believe.

A quick fact-check

  1. Ask the AI to name its sources, then visit those sources yourself.
  2. Look it up on trusted sites like government health agencies, medical schools or large nonprofits.
  3. Check when the information was written or updated.
  4. See if several reliable sources say the same thing.
  5. Ask: “What might I be missing?” to get more than one side.
  6. For anything about your health, ask your clinical provider whether it applies to you.
🏛️ Who is behind it?Trustworthy health sites say who runs them and why.
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MedlinePlus suggests checking who runs a health website, who pays for it, and whether a medical expert reviews the information.

Federal government agencies, medical schools and large professional or nonprofit organizations are good places to check.
🪞 Watch for “yes” answersAI tends to agree with how you ask.
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If you ask a question that assumes something is true, AI will often go along with it. Ask neutral questions, and ask for the other side.

Try asking

  • “What is the evidence against this?”
  • “What would a doctor say?”
  • “Give me three different views.”
🙋 Talk it over with a personPeople who know you can spot what AI misses.
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Before making any big decision based on a chatbot’s advice, talk it over with trusted people first. They know your life and what matters to you.

Use the “Fact-check an AI answer” worksheet to work through one answer step by step.

Privacy and your data

Where your words can go, what the law covers, and how to protect yourself.

Every message you type, say or upload has to go somewhere. Knowing where it can go helps you decide what to share, and with which tools.

Unlike your doctor, many health and wellness apps may not be covered by health privacy laws like HIPAA. The FTC warns that some may use your data for ads or share or sell it.

🔒 Privacy and your dataWhat you type may be stored, used or shared.
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Talking to AI can feel private, so people often share very personal things. But your words are usually recorded. Chatbots are owned by companies, and your information may be used to train future AI or for marketing.

Most wellness apps are also not covered by the health privacy laws that protect what you tell a doctor or therapist.

Protect yourself

  • Don’t share your full name, address, school, workplace or health records.
  • Read the privacy settings and turn off data sharing where you can.
  • Look for a way to delete your chats and data, and use it.
A good rule: don’t type anything you wouldn’t be OK with a stranger reading.
🔐 Do a privacy checkKnow what you’re sharing and who might see it.
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Experts urge people to be very careful about sharing sensitive information with AI, and to check privacy policies and in-app settings.

A quick privacy check

  1. Open the app’s settings and find “privacy” or “data”.
  2. Turn off options that use your chats to train the AI, if you can.
  3. Find out how to delete your history, and do it regularly.
  4. Leave out names, addresses, health records and anything that identifies you or others.
If you can’t find a clear privacy policy, that’s a reason to be extra careful or choose another tool.
⚖️ Protections that do existLess than HIPAA, but not nothing.
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The FTC can act against companies that misrepresent how they use or share your health information. Its Health Breach Notification Rule, updated in 2024, requires many health apps not covered by HIPAA to tell users if their health data is breached.

💰 Your chats may have business valueRegulators are asking how companies use them.
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In its 2025 inquiry, the FTC asked companion chatbot makers how they make money from engagement and how they use or share personal information from conversations.

Before you open up

  • Assume chats are stored
  • Check whether your chats are used to train the AI, and turn that off if you can
  • Be careful with voice and photos, which can identify you
  • Never share other people’s private stories
🩺 When your provider uses AIYou have a right to ask.
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Some clinics now use AI to help write notes. Ask whether sessions are recorded, where the data goes and how long it is kept. The AI, work & the future guide has more on AI in clinics.

Looking after your mind after a scam or fake

Fear, shame and anger are common. It is not your fault.

Being targeted by a scam or a deepfake can leave you shaken, embarrassed or angry. These scams are built by people who use powerful tools to fool others. Anyone can be caught out.

💬 Looking after your mindIt is not your fault.
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Things that help

  • Tell someone you trust
  • Save evidence before blocking or reporting
  • Take breaks from checking
  • Talk with a counselor if fear or shame stays with you
If you feel hopeless or unsafe, call or text 988 (U.S.), or text HOME to 741741. If a life is in danger, call 911.
🧾 Take one practical stepReporting can turn helplessness into action.
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People who report to ReportFraud.ftc.gov after losing money get next steps on how to try to recover it. Reporting also helps protect others.

If money was sent

  • Contact your bank or the payment company right away
  • Report it at ReportFraud.ftc.gov
  • Report online fraud to the FBI at ic3.gov
The Money stress & your mind guide has ideas for coping with money worries.
🌧️ When shame hangs onSelf-blame can keep people quiet.
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Many people don’t tell anyone because they feel foolish. Talking to someone you trust can ease that weight, and helps you see that the fault lies with the scammer.

Kind things to tell yourself

  • “This was designed to fool people.”
  • “I acted out of love or trust, and that is not a flaw.”
  • “I’m taking steps now.”

Supporting someone who was targeted

How to help without blame.

If someone you love was scammed or faked, how you respond matters. Blame tends to make people hide the next time. Calm support helps them act quickly and feel less alone.

Ways to help

  1. Listen first. Thank them for telling you.
  2. Remind them it is not their fault.
  3. Help them contact their bank and report the scam.
  4. Save evidence together, like messages, numbers and receipts.
  5. Agree on a family secret word for the future.
  6. Check in over the next few weeks. Feelings often show up later.
👵 If they are 60 or olderA free national hotline can help.
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The U.S. Department of Justice runs the National Elder Fraud Hotline, 833-FRAUD-11 (833-372-8311), for fraud against anyone 60 or older. Friends and family can call too. Staff can help file reports with the FBI and FTC.

Scammers sometimes pretend to be this hotline. The real hotline won’t ask you for money.
🧒 If they are a child or teenReassure first, then act.
Read more

Tell them it is never their fault and that they can always come to you. Report harmful content to the platform and, if needed, to the school or police.

The Online safety & exploitation guide has step-by-step help for fake images and sextortion. The Kids, teens & AI guide covers talking with young people about AI.

When and where to get help

Where to report, and where to find support.

Where to report (U.S.)

  • Scams and fraud: ReportFraud.ftc.gov
  • Online and internet-enabled fraud: the FBI’s Internet Crime Complaint Center at ic3.gov
  • Fraud against someone 60 or older: National Elder Fraud Hotline, 833-FRAUD-11 (833-372-8311)
  • Platforms that don’t remove intimate images shared without consent: TakeItDown.ftc.gov

Talk with a counselor or your doctor if

  • Fear, shame or anger stays with you for weeks
  • You can’t stop checking, or can’t sleep
  • A fake image or harassment is affecting school, work or relationships
  • You feel hopeless

Where to reach a person now

  • 988 Suicide & Crisis Lifeline (U.S.): call or text 988, any time, or chat at 988lifeline.org
  • Crisis Text Line (U.S.): text HOME to 741741, any time
  • Outside the U.S.: findahelpline.com lists free, confidential helplines in many countries
  • If a life is in danger right now: call 911 (U.S.) or your local emergency number
This guide is for learning only. It is not legal or financial advice, and it is not a diagnosis. For anything about your health, consult your clinical provider.

📝 Worksheets for this guide

Fill these in privately in the app. Your answers stay on your phone.

My privacy checkGo through one AI tool or app you use and note what you find.
Fact-check an AI answerGot health advice from AI? Check it before you act on it.
Before I act on AI health advice: red-flag checklistUse this before you change anything about your health because of an AI answer. It is about the decision, not just the facts.
Our scam safety planA simple plan for you and your family, so a scary call or message doesn’t catch you off guard. Don’t write the secret word itself here.
🔒 Fill in privately in the Mentally United Wellness App. Free, no ads, no accounts.

Sources

  1. American Psychological Association (APA) (2025). APA Health Advisory on the Use of Generative AI Chatbots and Wellness Applications for Mental Health
  2. American Psychological Association (APA) (2025). Artificial Intelligence and Adolescent Well-being: An APA Health Advisory
  3. American Psychological Association (APA) (2026). APA Guide to Navigating AI-Generated Advice Thoughtfully and Safely
  4. MedlinePlus (U.S. National Library of Medicine, NIH). Evaluating Health Information
  5. 988 Suicide & Crisis Lifeline. 988 Suicide & Crisis Lifeline
  6. U.S. Federal Trade Commission (FTC), Consumer Advice (2021). Does your health app protect your sensitive info?
  7. U.S. Federal Trade Commission (FTC) (2024). Updated FTC Health Breach Notification Rule puts new provisions in place to protect users of health apps and devices
  8. U.S. Federal Trade Commission (FTC) (2025). FTC Launches Inquiry into AI Chatbots Acting as Companions
  9. U.S. Federal Trade Commission (FTC), Consumer Alerts (2023). Scammers use AI to enhance their family emergency schemes
  10. U.S. Federal Trade Commission (FTC) (2026). FTC Begins Enforcing Take It Down Act
  11. Annals of Internal Medicine (via PubMed) (2025). Assessing the System-Instruction Vulnerabilities of Large Language Models to Malicious Conversion Into Health Disinformation Chatbots (Modi ND, et al.)
  12. JAMA Internal Medicine (via PubMed) (2024). Health Disinformation Use Case Highlighting the Urgent Need for Artificial Intelligence Vigilance: Weapons of Mass Disinformation (Menz BD, et al.)
  13. Journal of Marital and Family Therapy (via PubMed Central) (2026). Human Touch vs. Tech Talk: Mental Health Clinicians’ Perspectives on Artificial Intelligence in Systemic Practice (Marin M, Montanez M, Vaillancourt K)
  14. Federal Bureau of Investigation (FBI), Internet Crime Complaint Center (IC3) (2024). Criminals Use Generative Artificial Intelligence to Facilitate Financial Fraud (Public Service Announcement)
  15. U.S. Federal Trade Commission (FTC) (2025). New FTC Data Show a Big Jump in Reported Losses to Fraud to $12.5 Billion in 2024
  16. Office for Victims of Crime, U.S. Department of Justice. National Elder Fraud Hotline: Providing Help, Restoring Hope
  17. AARP (2020). DOJ’s New Elder Fraud Hotline Fields 500 Calls a Month
  18. Substance Abuse and Mental Health Services Administration (SAMHSA). 988 Suicide & Crisis Lifeline
  19. Crisis Text Line. Crisis Text Line
  20. Substance Abuse and Mental Health Services Administration (SAMHSA). Crisis Text Line (resource listing)
  21. ThroughLine (partner of the International Association for Suicide Prevention). Find A Helpline
  22. International Association for Suicide Prevention (IASP). If you’re in crisis, help is available right now

This guide is for education and self-care. It is not a diagnosis or a substitute for professional care. Please talk to a counselor or clinical provider about your health. Reviewed October 2026.

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